Privacy Policy

1. WHO ARE WE?

WE CARE WE GROW N.G.O.(referred to as the "NGO", "We", "Us", or "Our")

Address: Oltului street no. 5, Reghin, Mures, Romania

Email: office@wecarewegrow.ro

Phone: +4 0754 580 195

This Privacy Policy applies to the Limitl3ss website at www.limitl3ss.ro (the "Website") and the Limitl3ss mobile application (the "App"), available on the Apple App Store and Google Play Store (collectively, the "Services").

2. HOW DO WE PROCESS YOUR PERSONAL DATA?

The NGO processes personal data from Website visitors, App users, social media users, event participants, volunteers, partners, and suppliers. The organization adheres to these principles:

Lawful, fair, and transparent processing
Collection for specified, explicit purposes only
Adequate and relevant data collection
Accurate and current information
Retention limited to necessary duration
Secure processing with protection against unauthorized access

3. WHAT TYPES OF PERSONAL DATA ARE PROCESSED AND FOR WHAT PURPOSES?

Data collected through the Website:

Email address and telephone number (via contact or involvement forms)
IP address, browser type, location, pages accessed, device information
Cookies and similar tracking technologies (see Section 12)

Data collected through the mobile App:

Account information: Email address and password (at sign-up)
Device information: Device model, operating system version, unique device identifiers
Usage data: App interactions, screens viewed, features used, timestamps
Crash and performance data: Crash logs, performance diagnostics, and error reports to improve App stability
Network information: IP address, network type (Wi-Fi/cellular)

We do not collect names, addresses, phone numbers, ID/passport details, gender, work history, or bank account information through the App.

Purposes of processing:

Your personal data are processed in order to:

Account creation and authentication: Your email address and password are used to create and secure your account
Ticket display: Your email address is used to match and display tickets purchased electronically with the same email
Newsletters: Your email address may be used to send you event-related newsletters, only with your explicit consent (opt-in)
Service improvement: Usage data, crash logs, and device information are used to maintain and improve the App
Website functionality: To provide and improve the Website experience
Ensure security of our Services and prevent fraud
Comply with legal obligations

Marketing Communications: We do not use your personal data to send you marketing communications unless you expressly consent through opt-in mechanisms. You can withdraw your consent at any time by using the unsubscribe link in any newsletter or by contacting us at office@wecarewegrow.ro.

4. LEGAL GROUNDS FOR PROCESSING

Personal data processing occurs based on:

Contract execution: To provide you with our Services
Legal obligation: To comply with applicable laws and regulations
Consent: For newsletters and marketing communications (opt-in)
Legitimate interests: To improve our services, ensure security, and analyze usage patterns

5. HOW LONG DO WE PROCESS YOUR DATA?

Data is retained as long as necessary for the stated purposes or as required by applicable law, including archiving and accounting requirements.

Account data (email, password): Retained for the duration of your account and deleted upon request
Usage and analytics data: Retained for up to 24 months in anonymized/aggregated form
Crash logs: Retained for up to 12 months

6. TO WHOM DO WE TRANSMIT PERSONAL DATA?

The organization may share data with:

Public authorities when legally required
Contractual partners for hosting, development, and payment services
Third parties with your explicit consent

Third-party services used in the App:

ServicePurposePrivacy PolicyFirebase (Google)Crash reporting, analyticsGoogle Privacy PolicyApple ServicesApp distribution (iOS)Apple Privacy PolicyGoogle Play ServicesApp distribution (Android)Google Privacy Policy

International data transfers comply with GDPR Article 46 and include appropriate safeguards such as Standard Contractual Clauses.

7. WHAT SAFEGUARDS AND GUARANTEES DO WE TAKE?

The NGO implements appropriate technical and organizational measures to ensure a high level of security and protection of personal data, including:

Encryption of data in transit (HTTPS/TLS)
Secure API communication between the App and our servers
Regular security audits and vulnerability assessments
Access controls and internal security policies
Secure data storage practices

8. WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

Under GDPR, you have the following rights:

Right of access - to obtain confirmation of whether your data is being processed and to access it
Right of rectification - to correct inaccurate personal data
Right to erasure ("right to be forgotten") - to request deletion of your personal data
Right to restrict processing - to limit how your data is processed
Right to data portability - to receive your data in a structured, machine-readable format
Right to object - to object to the processing of your personal data
Right to not be subject to automated decision-making - including profiling
Right to lodge a complaint - with the National Supervisory Authority for Personal Data Processing (ANSPDCP) or competent courts

To exercise any of these rights, contact us at: office@wecarewegrow.ro or at the postal address listed in Section 1.

We will respond to your request within 30 days of receipt.

9. DATA COLLECTED FROM CHILDREN

Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at office@wecarewegrow.ro.

10. DATA DELETION

You may request the deletion of your personal data at any time by:

Contacting us at office@wecarewegrow.ro
Writing to us at the postal address listed in Section 1

Upon receiving a valid deletion request, we will delete your personal data within 30 days, unless retention is required by law.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will:

Update the "Last update" date at the top of this policy
Notify users of material changes through the App, the Website, or via email
Post the updated policy on our Website

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

12. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies and similar technologies to:

Ensure the proper functioning of the Website
Analyze traffic and usage patterns
Remember user preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Website.

The App does not use cookies but may use similar local storage technologies for functionality purposes (e.g., saving user preferences).

13. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Address: Oltului street no. 5, Reghin, Mures, Romania

Email: office@wecarewegrow.ro

Phone: +4 0754 580 195

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